There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 10 days after delivery
- Our return/exchange policy lasts 10 days. If 10 days have gone by since your purchase was delivered, unfortunately we can’t offer you a refund or exchange. Any return made after the 10 days period will have a restocking fee of 15% of the total product value.